Glossary of Terms

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Adobe Acrobat A software program from Adobe, Inc. who invented and popularized the PDF file, Acrobat is the program typically used to create PDF files (Portable Document Format). The Adobe PDF reader (viewing) software is readily available and free of charge.

ADF (Automatic Document Feeder) A device attached to a scanner permitting the serial scanning of multiple documents. Modern high performance scanners have ADFs which automatically adjust for paper size and weight.

Aggregation The process of combining data inputs from different creation and authoring tools and other systems.

AIIM (Association for Information and Image Management) A leading international association that brings together the users and providers of document management technology-based solutions for education, peer networking, professional development and industry advocacy.

AICPA (American Institute of Certified Public Accountants)  

Alphanumeric Relating to a character set comprising letters and numbers.

Annotations The changes or additions made to a document using sticky notes, a highlighter, or other electronic tools. Document images or text can be highlighted in different colors, redacted (blacked-out or whited-out), stamped (e.g. “FAXED” or“CONFIDENTIAL”), or have electronic sticky notes attached. Annotations should be overlaid and not change the original document.

ARMA (Association of Records Managers) Not-for-profit association and the leader in education and training for records and information management professionals.

ASCII (American Standard Code for Information Interchange) Used to define computer text that was built on a set of 255 alphanumeric and control characters. ASCII is used for the storage of alphanumeric information in most PC and RISC computer systems.

ASP (Application Service Provider) A business that provides computer-based services to customers over a network. Software offered using an ASP model is also sometimes called on-demand software or software as a service (SaaS).

Audit Trails Log of who changed what and when. Used for accountability.


Backfile Conversion Process of converting files/documents to electronic files that have accumulated over a period of time.

Back-Up A copy of data for storage as an assurance against loss of master data.

Barcode A machine-readable array of vertical lines and spaces representing data. Used in indexing.

Batch Processing Performing one or more actions on multiple objects in a serial fashion. Batch processing can be manual or automated actions, i.e., batch processing of documents typically refer to the creation of a “batch” or group of documents during the scanning process. Batch processing of images typically refers to examination and/or manipulation of the image via software.

Bitmap/Bitmapped See Raster/Rasterized.

BMP see Raster/Rasterized

Boolean Logic/Searching The use of the terms “AND,” “OR” and “NOT” in conducting searches. Used to widen or narrow the scope of a search.

Briefcase A method to simplify the transport of a group of documents from one computer to another.

Burn (CDs or DVDs) To record or write data on a CD or DVD.

BPA (Business Process Automation)The process a business uses to contain costs. It consists of using software applications and integrating them throughout the organization while minimizing labor costs.

BPM (Business Process Management) Automation of business processes, in whole or in part, where documents, information, or tasks are passed from one participant to another for action, according to a set of rules. A business process is a logically related set of workflows, worksteps, and tasks that provide a product or service to customers.

BPO (Business Process Outsourcing) The contracting of a specific business task, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in the marketplace.

Business Process A logically related set of workflows, worksteps, and tasks that provide a product or service to customers. see Workflow


CAD (Computer-Aided Design)The use of a wide range of computer-based tools that assist engineers, architects and other design professionals in their design activities.

CADD (Computer-Aided Drafting and Design)see CAD

CAS (Content Addressed Storage) A storage methodology designed for rapid access to fixed content. Increasingly used for archiving content. (see SAN)

Categorization Organizing documents, Web pages, and other content into logical groupings, based on their contents.

CD (Compact Disc) An optical disc used to store digital data.

CDIA (Certified Document Imaging Architect) A credential that validates the knowledge of professionals who deliver document imaging solutions.

CD PublishingAn alternative to photocopying large volumes of paper documents. This method involves coupling image and text documents with viewer software on CDs. Sometimes search software is included on the CDs to enhance search capabilities.

CD-R (Compact Disc Recordable) A CD which can be written (or recorded) only once. It can be copied to distribute a large amount of data. CD-Rs can be read on any CD-ROM drive whether on a standalone computer or network system. This makes interchange between systems easier.

CD-ROM (Compact Disc Read Only Memory) Optical disc that is created by a mastering process and used for distributing read-only information. Written on a large scale and not on a standard computer CD burner (CD writer).

CD-ROM Drive A computer drive that reads compact discs.

CD-RW (Compact Disc Rewritable) Disk on which data can be erased and overwritten with new data.

Character A single letter, numeric digit or punctuation mark as defined by ASCII or EBCDIC codes. One character requires 1 byte of storage.

Check In/Out Ensures that only one person can work on a document at any time.

COLD or CR-R (Computer Output to Laser Disk) A computer programming process that outputs electronic records and printed reports to laser disk instead of a printer. Can be used to replace COM (Computer Output to Microfilm) or printed reports.

Collaboration Tools, such as collaborative authoring, video conferencing, shared whiteboards, etc. that allow multiple users to work on the same content in a common environment.

COM (Computer Output to Microfilm) A process that outputs electronic records and computer generated reports to microfilm.

Compound Document A document containing multiple content objects or data types often created on different application software, i.e. not text only or image only. Contrasts with a simple document.

Compression The re-encoding of data to reduce file size. There are many compression algorithms which are generally separated into “lossy” and “lossless” compression (see definitions below). Because image files tend to be large most image file formats use some type of compression reducing disk space usage and transmission time over networks. JPEG and TIFF are two examples.

Compression Ratio The ratio of the file sizes of a compressed file to an uncompressed file.

Content Management Increasingly being used as an alternative, technically more accurate, term for an electronic document management system. A set of processes and technologies that support the evolutionary life cycle of digital information. This digital information is often referred to as content or, to be precise, digital content. Digital content may take the form of text, such as documents, multimedia files, such as audio or video files, or any other file type which follows a content lifecycle which requires management.

Content Management System The capability to manage and track the location of, and relationships among, content within a repository.

Conversion Process of converting documents from one form to another, e.g. paper to digital.

CPU (Central Processing Unit) The “brain” of the computer.


Data A generic term for raw or unprocessed information.

De-skewing Straightening off-center (skewed) images. Important for human and automated reading, de-skewing can improve OCR accuracy. Skewing occurs during copying, scanning, and faxing. De-skewing corrections apply to current process or previous process, for example, you received a fax that was skewed, the current scanning process can de-skew the document.

Document A unit of data or information. A document is, typically, a physical (paper/hardcopy) object consisting of a single or multiple pages. Document nomenclature can be used for electronic, files (such as a Microsoft Word document) in most cases the electronic objects resemble or are intended to produce a hard copy.

Document Imaging Storing, managing, retrieving and distributing electronic images via a local computer or a network.

Download Typically retrieving a file from a remote computer, often used in the context of the Internet. Downloading can be local or via a network.

Duplex In scanning terminology refers to scanning both sides of a page on a single pass.

DPI Dots Per Inch (Also See Resolution). A measurement of printer resolution although often misused as describing scanner or monitor resolution. Specifically, DPI refers to the number of dots per linear inch a printer is capable of producing. Up to a point the higher the DPI the better the resulting image.

DVD (Digital Versatile Disk or Digital Video Disk) An optical storage medium similar to CDs but with higher level specifications for audio and video and increased storage capacity of up to 4.7 Gigabytes per layer. Available as single sided, single layer; double sided, single layer; double layer (8.5 GB), or 17 GB (double sided, double layer). Two new formats (HD-DVD and Blu-Ray) were recently released. These formats have roughly trebled the storage capacity but current cost of devices and blank DVDs has limited the data storage usage. Virtually all DVD players and recorders also process CDs.


Electronic Document A paper document converted (scanned and OCR’d) or originally created on a computer. Electronic document implies the ability to search for and/or manipulate document content versus an electronic image or document image which offers search capability either by file name and/or index or key field/words. There isn’t content per se since the content is an image or essentially a photograph.

Electronic Document Management (EDM) A software application or system performing some or all of the following functions; imaging, indexing, tracking, search and retrieval, and viewing electronic documents.


File For paper or hard copy, pages or documents within some type of container. The container is typically also paper but of a thicker consistency than the documents.

A collection of data on computer storage media that is uniquely identifiable and accessible.

Full-text Indexing and Search Enabling retrieval of documents or portions of documents by any word or phrase content. Every word in the document is indexed along with the locations (pages) for each occurrence of the word.


Group 4 Compression CCITT Fax Group 4 compression algorithm frequently used as a TIFF file option for black and white images. It is also used in Adobe Acrobat (PDF) files.

GIF An image file format primarily used for web sites and monitor display. Uses LZW compression better for color and grayscale than black and white images. LZW is “lossless” which means it will not compress as well as JPEG, but will retain all of the image’s quality.

Grayscale An image type defined by use of a range of gray shades to capture and image. More gray shades result in a better looking image but also dramatically increase file size. Typical ranges of grayscale’s run from 8 to 256.


HIPAA (Health Insurance Portability and Accountability Act), the federal law that protects personal medical information and recognizes the rights to relevant medical information of family caregivers and others directly involved in providing or paying for care.

HIPAA Compliant as applied to electronic imaging. The scanning, storage and retrieval systems provide the security and audit trails sufficient to meet HIPAA standards of protection.


Image A digitized picture of a hard copy document or portion of a document.

Image File Format When a page is scanned, the page can be stored in a number of file types. The type should be chosen based on the desired use of the image, and the software that will be utilized. Different file formats commonly use different methods of compression as well, and some types of images compress better using some formats rather than others. Most common formats include; TIFF, GIF, JPEG, and PDF.

ICR (Intelligent Character Recognition) A software process used to convert hand printing to text. Used primarily in structured forms this process works best when the form contains boxes for hand entry such as the hand printed entry for a name or address.

Indexing A form of data entry creating a linked database using alpha numeric input. A search of the indexed data will retrieve the relevant scanned document. The ultimate indexing is full text indexing where every word within a document is indexed.

Index Fields Database fields used to categorize and organize documents. Often user-defined, these fields can be used for searches.

ISIS and TWAIN Scanner Drivers Specialized applications used for communication between scanners and computers.


JBIG A “lossless” image compression format for binary (black and white) images. Compresses better than G4 by up to 25 percent. Also supports progressive encoding. Licensing issues have slowed its adoption for use.

JBIG2 A “lossy” image compression format for binary (black and white) images. A JBIG2 compressor identifies common objects (usually characters) in the image and creates a dictionary with references to those objects. Lossiness is induced by allowing similar objects to be represented by a single dictionary entry. This format is supported in PDF 1.4 and greater.

JPEG An image file format that is best suited for photographs. It supports “lossiness”, which means that it will throw away some detail in order to achieve better compression. It does not work well for text.


No K terms!


Lossy A data compression algorithm that allows reduction (loses) information during the compression process. Lost information has minimal effect on the quality of the image and/or can be recovered by interpolation from remaining data. Lossy algorithms tend to create smaller file sizes and depending upon the data (image, video, or audio) and the subsequent use or display of the data be minimally or undetectable.

Lossless A data compression algorithm that ensures no original data is lost during the compression process, often resulting in larger file sizes. Lossless compression becomes important when post processing of data could affect data quality. A prime example is photograph enlargement. If a portion of a photograph is used to create a new photograph that is then enlarged to be the same size as the original the effect of data loss may now become apparent to the naked eye.


Magnetic Storage Referring to the storage of data on a magnetized medium from hard disks on down to floppies.

Magneto-Optical Drive A drive that combines laser and magnetic technology to create high-capacity erasable storage.

MAPI (Mail Application Program Interface) This Windows software standard has become a popular e-mail interface and is used by MS Exchange, GroupWise, and other e-mail packages.

Match and Merge Uses index information that already exists in other systems to populate indexing fields. It allows you to index 1 (or many, depending on how many fields it takes to create a unique identifier) unique field and populate the remaining fields with a text file (or table lookup) provided from a different source.

Metadata Data associated with documents to provide information on their contents, context and use.

MFP (Multifunction Printer or Multifunctional Peripheral) A device that performs any combination of scanning, printing, faxing, or copying.

MICR (Magnetic Ink Character Recognition) A technique for the automatic recognition of stylized characters printed with a magnetic ink.

Microfiche Sheet of microfilm containing an array of micro-images arranged in accordance with a standard grid, e.g. 7 rows and 14 columns, and usually including an eye-legible title along the top edge.

Microfilm High-resolution photographic film suitable for recording micro-images of documents. Often used to refer to microfilm in roll format, e.g. 16mm microfilm.


No N terms!


OCR (Optical Character Recognition) A software process that converts all or a portion of a digital image into text. Accuracy has increased dramatically in the past few years but is still dependent upon factors such as quality of the original document, size of fonts, and the software application itself. Commercial grade OCR packages are dramatically more accurate and more expensive than those available for home or small business use. While differences in accuracy (from 94-95% to 98-99%) may seem small for a dramatic cost increase ($150 to thousands) the cost can be justified when one considers volume. 10,000 pages with an average of 400 words per page amounts to 4 million words or a potential reduction of 160,000 errors. The time savings proof reading is significant.

OMR (Optical Mark Recognition) Used primarily for structured forms this software process converts marks on a paper to information. An example is a form that is manually completed which includes check boxes the presence or absence of which is information.

On-Line Documents stored on the hard drive or magnetic disk of a computer that are available immediately.

Open Source A set of principles and practices that promote access to the design and production of goods and knowledge. The term is most commonly applied to the source code of software that is available to the general public with relaxed or non-existent intellectual property restrictions. This allows users to create software content through incremental individual effort or through collaboration.

Optical Disks Computer media similar to a compact disc that cannot be rewritten. Data is recorded by the user once (and is unalterable) and can be read many times. An optical drive uses a laser to read the stored data. Primarily WORM (Write-Once, Read-Many).

Outsourcing The delegation of non-core operations from internal production to an external entity specializing in the management of that operation.


P2P (Peer-to-Peer) A communications model in which each party has the same capabilities and either party can initiate a communication session. Contrasted with the Client/server relationship between two computer programs in which one program, the client, makes a service request from another program, the server, which fulfills the request.

Paper Medium for capturing information. Easily lost, misplaced and misfiled.

PaperFlow™ A powerful, fully-automated document capture and indexing system from Digitech Systems.

Paperless Office An environment in which there is minimal paper and all forms of documentation are theoretically converted to a digital form. The ideal is driven by a number of motivators including productivity gains, costs savings, space saving and the need to share information.

PaperVision™ Enterprise The core application of the Digitech product suite. This robust data management system stores, manages, retrieves, tracks and distributes electronic documents and content easily and cost-effectively.

PDF (Portable Document Format) A file format developed by Adobe for used with their Acrobat product has become a standard for common file format. A PDF file can contain text, images, and graphics or a combination thereof. A PDF document includes metadata and allows the embedding of electronic signatures. The Adobe Acrobat Reader is readily available free of charge there for providing an easy way for anyone to view an electronic file without regard for operating system or application software. The full Adobe Acrobat software suite creates PDF files and PDF forms (allowing on-line completion), security, and many other functions.

PDF/A (PDF/Archival) A better PDF format for long term retention.

Pixel (Picture Element) A single unit in an electronic image. This is not simply “dot” as in “dots per inch” a Pixel is a single unit or point in an image and data as to the color of that point. Color ranges from black and white to common PC displays offering up to 32 bits per pixel or over 16 million colors per Pixel.

Planetary Camera Type of microfilm camera on which the document is placed on a fixed copyboard and microfilmed using a camera head supported above (usually) the copyboard. The document and the film remain statuary during the exposure.

Portable Volumes A feature that facilitates the moving of large volumes of documents without requiring copying multiple files. Portable volumes enable individual CDs to be easily regrouped, detached and reattached to different databases for a broader information exchange.

PPM (Pages per Minute)Number of pages that can be scanned in one minute.


No Q terms!


RAID (Redundant Array of Independent Disks or Drives) An umbrella term for data storage schemes that divide and/or replicate data among multiple hard drives. Storing the same data on multiple hard disks or drives improves performance and fault tolerance. Files on RAID drives can be duplicated (“mirrored”) to preserve data. RAID systems vary in levels of redundancy, with no redundancy being a single, non-mirrored disk as level 0, two disks that mirror each other as level 1, on up to level 5, the most common.

RAM (Random Access Memory) The place in a computer where the operating system, application programs, and data in current use are kept so that they can be quickly reached by the computer’s processor. RAM is much faster to read from and write to than the other kinds of storage in a computer, the hard disk, floppy disk, and CD-ROM. However, the data in RAM stays there only as long as your computer is running. When you turn the computer off, RAM loses its data.

Raster/Rasterized (Raster or Bitmap Drawing) A method of representing an image with a grid (or “map”) of dots or pixels. Typical raster file formats are GIF, JPEG, TIFF, PCX, BMP, etc.

RDBMS (Relational Database Management System) A database management system in which data is stored in the form of tables and the relationship among the data is also stored in the form of tables. Most common form of database used today.

Reader-Printer A type of microfilm reader equipped with a printing capability able to produce a paper copy of the image displayed on the viewing screen.

Record Any piece of information created or received and maintained by an organization or person in the course of their business or conduct of affairs and kept as evidence of such activity.

Records Management Enables an enterprise to assign a specific life cycle to individual pieces of corporate information from creation, receipt, maintenance, and use to the ultimate disposition of records. A record is not necessarily the same as a document. All documents are potential records, but not vice versa. A record is essential for the business; documents are containers of “working information.” Records are documents with evidentiary value. The function of managing records is to meet organizational needs, business efficiency and legal and financial accountability.

Redaction A type of document annotation that provides word-level security by concealing from view specific portions of sensitive documents. Like all annotations in a document imaging system, redactions should be image overlays that protect information but do not alter original document images.

Region (of an image) An area of an image file that is selected for specialized processing. Also called a“Zone.”

Repositories A place where electronic data, images and files are stored and maintained. Part of a Document Management system with specific functionality to control the check-in/out and distribution of material, version control, and look-up against defined attributes.
Resolution When applied to images resolution is simply the amount of detail in an image. For print output and often scanned input resolution is defined as dots per inch (dpi). Scanned input is more properly defined as samples per inch (SPI) which is a measure of the number of points used when the scan is performed versus the data storage format of dpi. PC monitor or display resolution is commonly stated as Pixels per Inch of PPI. An absolute maxim is the higher the resolution the larger the file. Note: that file size to resolution is a geometric not linear progression.

Retrieval Procedure for searching for and extracting database records or content

ROI (Return-On-Investment) A method of calculating the pay back period for an investment. The ROI of a Document Management is substantially less than the ROI of other IT investments.

ROM (Read-Only Memory) “Built-in” computer memory containing data that normally can only be read, not written to. ROM contains the programming that allows a computer to be “booted up” or regenerated each time it is turned on. Unlike a computer’s random access memory (RAM), the data in ROM is not lost when the computer power is turned off. The ROM is sustained by a small long-life battery in your computer.

Rotary Camera A type of microfilm camera in which the document is transported round a roller and imaged as it passes through the camera. The film is moved during exposure in synchronization with the movement of the document.

RTF(Rich Text Format) A proprietary document file format used for cross-platform document interchange.


Safe Harbor A framework developed by the U.S. Department of Commerce in consultation with the European Commission to provide a streamlined means for U.S. organizations to comply with the European Commission’s Directive on Data Protection.

SAN (Storage Area Network) A high-speed network that connects computer systems and storage elements and allows movement of data between computer systems and storage elements and among storage elements.

Software as a Service (SaaS) A software application delivery model where a software vendor develops a web-native software application and hosts and operates (either independently or through a third-party) the application for use by its customers over the Internet. Customers pay not for owning the software itself but for using it.

SAS 70 (Statement on Auditing Standards No. 70) Defines the professional standards used by a service auditor to assess the internal controls of a service organization and issue a service auditor’s report. Issued by the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA).

Scale-to-Gray An option to display a black and white image file in an enhanced mode, making it easier to view. A scale-to-gray display uses gray shading to fill in gaps or jumps (known as aliasing) that occur when displaying an image file on a computer screen. Also known as grayscale.

Scalability The capacity of a system to expand without requiring major reconfiguration or re-entry of data. Multiple servers or additional storage can be easily added.

ScannerA device for converting analogue documents, e.g. paper or microfilm, into digital form for entry into a computer. Special scanners are available to capture large format documents, transparent originals such as microforms, and bound material such as books.

Scanning See Document Scanning

SCSI (Small Computer Systems Interface) Pronounced “skuzzy.” A standard for attaching peripherals (notably mass storage devices and scanners) to computers. SCSI allows for up to 7 devices to be attached in a chain via cables.

SCSI Scanner Interface The device used to connect a scanner with a computer.

Service Bureau A company that provides outsourcing services related to document and electronic management and employs industry professionals.

SOA (Service Oriented Architecture)Defines the design of the integration layer among vendor-supplied and organizationally-developed business systems so as to “loosely couple” these systems in such a way that the solution can be assembled with minimal concern for platform technologies and the internal design of participating systems.

SLA (Service Level Agreement) That part of a service contract where the level of service is formally defined.

SQL (Structured Query Language) A method of searching and retrieving information from database systems with the objective of creating a common means of accessing data from different databases and of transferring data between databases.

SRM (Storage Resource Management) Identifies underutilized capacity, identifies old or non-critical data that could be moved to less-expensive storage, and helps predict future capacity requirements.

SSAE 16 (Statement on Standards for Attestation Engagements (SSAE) No. 16) is an attestation standard put forth by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA) that addresses engagements undertaken by a service auditor for reporting on controls at organizations (i.e., service organizations) that provide services to user entities.


Thumbnails A reproduction of an image reduced in size and quality to permit quick perusal of several images usually so that a specific image can be selected for closer inspection.

TIFF (Tag Image File Format) An industry standard image file format. TIFF is a flexible and adaptable file format. It can handle multiple images and data in a single file through the inclusion of “tags” in the file header. Tags can indicate the basic geometry of the image, such as its size, or define how the image data is arranged and whether various image compression options are used.

TIFF Group III (compression) A one-dimensional compression format for storing black and white images that is utilized by most fax machines.

TIFF Group IV (compression) A two-dimensional compression format for storing black and white images. Typically compresses at a 20-to-1 ratio for standard business documents.

Transformation Changing content from one format to the needed delivery format.

Turn-Key Document Scanning System A scanning system with installation, training and support provided by the vendor.


UI (User Interface) The aggregate of means by which people (the users) interact with a particular machine, device, computer program or other complex tool (the system). The user interface provides means of: Input, allowing the users to manipulate a system Output, allowing the system to produce the effects of the users’ manipulation.

URI (Uniform Resource Identifiers) Short strings that identify resources in the Web, e.g. documents, images, downloadable files, services, electronic mailboxes, and other resources. They make resources available under a variety of naming schemes and access methods, such as http, ftp and Internet mail, addressable in the same simple way.


VAR (Value Added Reseller) A company that adds value to an existing product(s), then resells it (usually to end-users) as an integrated product or complete “turn-key” solution. This value can come from professional services such as integrating, customizing, consulting, training and implementation. The value can also be added by developing a specific application for the product designed for the customer’s needs which is then resold as a new package.

Version Control Procedures to identify the authorship and the sequence of different versions of a document.

Video Scanner Interface A type of device used to connect scanners with computers.

Visual Basic An extension of Basic which takes advantage of the graphical capabilities of modern systems. Predominantly used with PCs.


WAN (Wide Area Network) A computer network that covers a broad area (i.e., any network whose communications links cross metropolitan, regional, or national boundaries). The largest and most well-known example of a WAN is the Internet.

WAP (Wireless Application Protocol) An open international standard for applications that use wireless communication. Its principal application is to enable access to the Internet from a mobile phone or PDA.

Web 2.0 Refers to a perceived second generation of web-based communities and hosted services — such as social-networking sites and wikis — which facilitate collaboration and sharing between users.

Web Based Document Imaging A document imaging system accessed via the internet.

Web Content Management (WCM) A technology that addresses the content creation, review, approval, and publishing processes of Web-based content.

WebDAV (Web Document Authoring and Versioning)

Wildcard Non-specific searching term primarily used in text or text field searching as a substitute for characters or words.

WIP (Work in Progress) Work or a process not yet completed.

WML (Wireless Markup Language)A content format for devices that implement the Wireless Application Protocol (WAP) specification, such as mobile phones, and preceded the use of other markup languages now used with WAP, such as XHTML and even standard HTML.

Workflow, Ad Hoc A simple manual process by which documents can be moved around a multi-user imaging system on an“as-needed” basis.

Workflow/BPM (Business Process Management) Automation of business processes, in whole or in part, where documents, information, or tasks are passed from one participant to another for action, according to a set of rules. A Business Process is a logically related set of workflows, worksteps, and tasks that provide a product or service to customers. BPM is a mix of Process Management/Workflow with Application Integration technology.

Workflow, Rule-Based A programmed series of automated steps that route documents to various users on a multi-user imaging system.

WORM (Write Once, Read Many)Refers to a kind of computer storage media that can be written to once, but read from multiple times.

WORM Disks (Write Once Read Many Disks) Primarily used to store archives of data that cannot be altered. WORM disks are created by standalone PCs and cannot be used on the network, unlike CD-Rs.


XML (Extensible Markup Language) An established standard, based on the Standard Generalized Markup Language, designed to facilitate document construction from standard data items. Also used as a generic data exchange mechanism. Its primary purpose is to facilitate the sharing of data across different information systems, particularly via the Internet.

XQL (XML Query Language)


No Y terms!


ZIP A common file compression format that allows quick and easy storage for transport. ZIP applications allow the compression of any kind of data for transfer.

Zone OCR An add-on feature of the imaging software that populates document templates by reading certain regions or zones of a document, and then placing the text into a document index field.

Zoom To enlarge a portion of an image to view it more clearly.